Dial Up customers - view this newsletter as PDF or view online here.

 

 

QUICK LINKS

Website Update

Datagard
Remote Data Backup
SPECIAL

Spam Report - Policy Change

Anti Virus

.mobi NEW

No setup fee for
Datagard September & October. more>
 
Cyberspace offer:
  • Broadband ADSL
  • Telephones
  • Dial Up
  • Domain Names
  • Hosting
  • Anti Virus
  • Remote Data Backup
  • COMING SOON
    Internet access in Daylesford VIC

 

Welcome to the Cyberspace September Newsletter


Everything old becomes new again!
Cyberspace are once again establishing a retail presence by opening our first internet kiosk in Daylesford.  In October, the popular Mill Markets in Geelong open their Daylesford market and Cyberspace are proud to be a part of it.  Next time you are in Daylesford pop along and see our stall (number 19) and let us know you are coming and Stephan may even be able to meet you there.

During the month there have been some big movements in the wholesale ISP market. We would like to assure you that Cyberspace are not affected by the issues experienced by other companies and that our wholesale provider continues to supply us with the highest level of service & support.

There has also been some press this month about a chain of retail computer stores with a very similar name. We are not and have never been associated with Cyberspace Computers.

As always we welcome your feedback and hopefully we will see you in Daylesford soon!

Website Update

Your feedback has been very positive about our new look website. Well we haven't stopped there.
We have also launched our new Knowledge Base (click here) which allows you to search for answers plus it includes some additional information which was not previously available.

Also, we are pleased to announce that you can now include Paypal as one of the ways to settle your account. We are in the process of automating our payment system a little further so watch out for more developments.

To use Paypal as your preferred payment method, simply Send Funds to accounts@cyberspace.net.au or contact us to have your invoice issued via the Paypal system.  HINT you can pay by credit card including American Express via Paypal.

Remember, Cyberspace do not charge any premium for paying by credit card, direct deposit or Paypal.

Remote Data Backup - Datagard - No Setup fee in September & October

If your computer crashed - what would you lose?
New plans introduced plus the prices have even dropped on a couple.

  • Encrypted backup over the internet
  • Secure vault storage with redundancy
  • Automatic and Offsite
  • Easy to use scheduling
  • Customise your backup sets
  • Restore anytime, anywhere at the click of a button

 

Spam Report - Web & Email Hosted Customers

IMPORTANT NOTICE

In order to control spam, Cyberspace have now amended the policy regarding catch-all addresses for hosted email customers.  A catch-all email address captures all mis-addressed or generic emails delivered to a web site.
This applies to customers with hosted email only.

Previously we allowed you to specify a catch-all address so that you could capture generic email addresses such as enquiries@ or contact@ and have these forwarded to a real mailbox.  These generic email addresses are magnets for the spam nasties out there.

So, what does this mean to you?  If you do not already document which addresses are used on your stationery or website, please take a moment to review which ones you use as we will be contacting you to clean up these addresses.

Instead of using catch-all addresses, we will specifically ask you to nominate the addresses you require and we will have the server reject any others.

When deciding which generic email addresses to use, try to avoid simple ones like enquiries and info, try to make it more business centric like, bookings@myhotel.com.au or contactus@mybusiness.com.au  This is also a good policy when deciding on your business' corporate addresses, always try to use both names in the addresses rather than just first names as these are always targeted as well.  Check out our Guidelines here.

Remember, Cyberspace will only send emails out which contain our logo and the word Cyberspace in the Subject line.  Any other emails supposedly coming from us should be considered unsafe.

Anti Virus

Yes - believe it or not, we still hear of some customers without anti virus protection!

Some reports have estimated it takes less than 30 minutes for an unprotected computer to become infected.

Cyberspace requires that you have anti virus on any computer connecting to the Cyberspace network.  We also strongly recommend the use on anti-spyware software such as ad-Aware.
Cyberspace can provide you with anti virus using our McAfee Total Management Protection.

NEW .mobi Domain Names Launched!

The internet is expanding at a huge rate. 

Did you know that there are more mobile phones in the world than televisions and PC's combined?

In the very near future, Internet access via mobile phones will be far greater than by a PC.

Ask us to pre-register your .mobi domain name now before general release for $194/2 years*.

*All pre-registrations must be prepaid. Unsuccessful pre-registrations may incur a $35 charge by the .mobi issuing authority. Prices in AUD$.


.COM
$25/year

.COM.AU
$66/2 years

.EU
$69/2 years



Usage Checking

Access your internet usage here at any time.

   

1300 138 977

Steal Internet Pty Ltd ABN 39 828 192 741 trading as Cyberspace Internet.
Melbourne PO Box 334 Hampton Vic 3188 | Regional PO Box 1020 Daylesford Vic 3460
T 1300 138 977 | 03 5348 3562  F 03 8611 7958